As one of the largest banks in the United States, Citibank has over 27000 branches throughout the country. Finding a branch shouldn't be difficult, but that doesn't mean we don't need a little help sometimes. Fortunately, there are plenty of ways to find a branch near you.
Depending on the tools you have available to you, you can find a local Citibank branch in no time using any of the following methods.
Your country is: United States
Your region is: Kansas
Your city is: Overland Park
Your latitude: 38.9822282
Your longitude: -94.6707917
The Citibank app is available on both the Android Play Store and the iPhone App Store. A quick search should find the app, but be sure to check that it is the official Citibank app.
Once you have it downloaded, open up the app and head to the tab that says "Services". In there, you should see an option called "ATM/Branch Locator", select this option. As with the branch locator above, your next step is to enter your ZIP or postal code, or the region you are looking for a Citibank in. Select whether you would like branches only, ATMs only, or both, and hit "List Results". As with the branch locator, you will be presented with a map full of markers indicating where the branches in your region are. Simply tap the one you are interested in visiting for more details, such as opening hours.
If the branch locator and the mobile app are not working for you-perhaps you lack Internet connectivity, or don't presently have access to a smartphone or computer-you can always ring Citibank's customer services.
Customer service is an essential part of any bank's business, so don't feel like you are wasting anyone's time by calling for this reason. You will have to navigate your way through an automated call system, but don't worry. Just listen carefully to the options and select the ones that apply to you. If you don't hear such a choice, listen out for the option to speak to a representative.
If you need to call Citibank customer services, the number is 009 1 210-677-0065.
You can find other useful phones on the Citibank Customer Service Page